Terms of service

Terms of Service


Welcome to Livy Emmanuella! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.


1. General Terms

- By placing an order, you confirm that you are at least 18 years old or have permission from a parent or guardian.

- We reserve the right to refuse service to anyone for any reason at any time.

- Prices and product availability are subject to change without notice.


2. Orders & Payments

- All orders are processed in the order they are received. Preorders and in-stock items follow specific shipping timelines as indicated in the product descriptions.

- Full payment is required at the time of purchase.

- We accept major credit cards, debit cards, and other secure payment methods.


3. Shipping & Delivery

- Orders will be shipped according to the Shipping Policy provided at checkout.

- We are not responsible for delays caused by mail carriers, customs, or other unforeseen circumstances once the package has left our possession.

- Customers are responsible for providing the correct shipping address. We are not liable for lost orders due to incorrect or incomplete addresses.


4. Returns & Exchanges

- Please refer to our Return Policy for detailed information about returns, exchanges, and refund eligibility.

- Items must meet all return requirements to be eligible for a refund.


5. Product Descriptions

- We strive to provide accurate descriptions and images of all products. However, we cannot guarantee that colors, sizes, and materials will appear exactly as seen on your screen.

- Minor variations may occur due to different display settings or manufacturer adjustments.


6. Privacy Policy

- Your privacy is important to us. We will not share or sell your personal information to third parties. For more details, please refer to our Privacy Policy.


7. Limitation of Liability

- Livy Emmanuella shall not be held liable for any indirect, incidental, or consequential damages that arise from the use of our products or services.

- Our maximum liability shall not exceed the total amount paid for your purchase.


8. Modifications to Terms

- We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website or services constitutes acceptance of any changes.


For questions or concerns, please contact us at livyemmanuella@gmail.com.