Shipping policy

Shipping Policy

At Livy Emmanuella, we strive to ensure your orders are processed and delivered in a timely manner. Please review the following details regarding our shipping practices:

1. In-Stock Orders

- All in-stock orders will be shipped within three (3) business days of purchase.

- Once your order has shipped, you will receive tracking information to monitor your package’s progress.

2. Third-Party Shipping

- Some items are shipped directly from third-party suppliers. Shipping timelines for these products may vary and will be noted in the product descriptions when possible.

- If your order contains both in-stock and third-party items, they may arrive separately.

3. Shipping Delays & Extreme Circumstances

- In the event of extreme circumstances (e.g., natural disasters, personal emergencies), we will temporarily disable ordering capabilities to prevent delays.

- If an order is placed during a time when we cannot ship:

- We will reach out to inform you of the delay.

- If the delay is significant, we will offer a full refund upon request.

4. Lost Packages & Insurance

- We are not liable for lost packages once they are in the hands of the mail carrier.

- We purchase package protection for all shipments of in stock items. This is complimentary.

5. Responsibility & Address Accuracy

- We are not responsible for delays caused by mail carriers.

- Please ensure your shipping address is correct at checkout. We are not liable for lost or undelivered packages due to incorrect addresses.

For any shipping inquiries, feel free to contact us at livyemmanuella@gmail.com.